Captaris, Inc. has announced that the South Carolina Department of Transportation (SCDOT) Procurement Division has deployed Captaris Workflow to automate its procurement system as a step toward becoming a paperless operation.
“We handle millions of documents every year,” said Steve Collins, Information Technology Manager for SCDOT. “It was a paper nightmare keeping track of all that data.” Due to inefficient people-intensive processes, it sometimes took two weeks before the processing of an order requisition began. Buyers in the SCDOT Procurement Division were often on the phone calling associates to determine where a document was in its approval process—too often at the bottom of a stack of paper on someone’s desk. Multiple document versions complicated the process and, as is often the case with paper, documents were sometimes misplaced. The division also faced the issue of ever-expanding space requirements to store all the paper to comply with records management policies.
In 2004, SCDOT worked with Metalogix, a North Carolina-based solutions provider and Captaris partner, to deploy an Electronic Document Management System (EDMS) powered by Microsoft Office SharePoint Portal Server 2003 and Captaris Workflow. Metalogix designed, developed, tested and deployed the initial EDMS delivery in 60 days. SCDOT wanted a workflow application that would leverage its investment in existing mainframe and Microsoft applications. A Microsoft .NET-enabled workflow engine, Captaris Workflow integrates SharePoint Portal Server 2003 with business processes (such as task lists and routing) from SQL Server, Microsoft Office FrontPage 2003, Microsoft Office InfoPath 2003 and Windows.
“By tightly integrating with SharePoint Portal Server 2003 and other Microsoft applications and legacy systems, Captaris Workflow helps state government agencies like the SCDOT rapidly achieve ROI and streamline processes previously bogged down with paper and inefficiencies,” said Scott Suhy, general manager for U.S. Public Sector State and Local Government at Microsoft Corp.
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