Enterprise customers will be able to get a bigger bang for their voice-over-IP (VoIP) buck by leveraging several enhancements to Verizon Business’ leading global VoIP portfolio.
“Verizon Business continues to enhance and expand its VoIP capabilities to deliver a powerful platform for unified communications and collaboration,” said Jim Tyrrell, vice president of marketing for Verizon’s global business voice solutions. “With these additional capabilities, our customers can make their IP networks work smarter to meet and speed their business objectives while igniting innovation across an extended enterprise of employees, customers, suppliers and partners.”
New capabilities announced include:
- A new Verizon VoIP Interoperability Lab where customers can test drive the compatibility of their premises equipment with Verizon’s VoIP or IP Contact Center products.
- Certification of an additional Nortel IP PBX for Verizon’s IP Trunking offering.
- Availability in Europe of automatic call rerouting for VoIP customers, to provide business-continuity benefits unavailable in a traditional voice-communications environment.
“These enhancements demonstrate Verizon’s commitment to SIP trunking, which has not been seen yet by other international service providers,” said Lucy Hipperson, an analyst with Ovum Research’s Enterprise practice. “Verizon Business is expanding the possibilities of VoIP by extending SIP trunking interoperability with an additional IP PBX platform. At the same time, it is addressing the concerns of customers surrounding SIP trunking by establishing a try-before-you-buy Interoperability Lab and a SIP trunking backup solution to enable business continuity.”
via Verizon
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